A. How do I place an order?
We accept orders by fax or email.
Be sure to include the following in each email or fax:
Dealer ID, Company Name, Receiver's Name, Address, Telephone, Quantity, and Item Number,
B. What payment methods do you accept?
We accept all major credit cards, PayPal, and wire transfer for payment.
C. Do you provide invoices for record keeping?
Yes. We will send you an invoice for each order you place with us.
Invoices will be sent to your email address.
D. Do you ship via FedEx or UPS?
Our default shipping carrier is FedEx.
E. Do you drop-ship to APO and FPO locations?
No, we don't.
F. Can you drop-ship Airgle products for my online business directly to my customers?
Yes. We can drop ship the product to your customer.
G. What is your delivery time?
Small orders shipped from our New York warehouse ship on the same day that you place the order.
H. Can you use my FedEx account number for shipping?
If your monthly volume is greater than 30 units shipped per month we can consider using your FedEx account for shipping.
I. How do I track an order?
We will send a tracking number to your email address once the order is shipped.
J. Do you charge sales tax?
No. As a reseller, you are responsible for collecting any applicable taxes from your customers.